Jones Mortuary Inc Flower Delivery

660 Donohoe St
East Palo Alto, CA, 94303
(650) 323-2481

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Frequently Asked Questions When Sending Flowers to Jones Mortuary Inc

  • Do you offer same-day delivery to Jones Mortuary Inc?

    Yes, we offer same-day delivery and it's available for orders placed within the next 4 hours 35 minutes

    Same day delivery is available until 1 PM in the recipient's time zone. Please order as soon as possible to give us enough time. We typically require 4 to 5 hours for flower delivery, but we may be able to accommodate quicker delivery to Jones Mortuary Inc.

  • How are my flowers delivered?

    We partner with the best local florists across the country including those nearby Jones Mortuary Inc to ensure your flowers are delivered with care. We select florists based on their history with us, their quality of work (as seen in pictures and reviews) and their communication with us. We continually monitor and make adjustments to uphold exceptional quality.

    If you wish to order through our local florist directly, please contact us and we'll share the name of the florist we would use. Please note, their items available and policies may differ than ours.

  • Will I know when my flowers have been delivered?

    At checkout, you can opt to receive delivery confirmation. If you select yes, we'll send you an email and/or text notification based on your preferred method.

  • What is your delivery charge?

    Our delivery charge is $19.99 which is added to the price of the flowers.

    We're all about up-front transparency. The total amount, including tax is displayed on the shopping cart right before checkout

  • Do I need to specify the visitation times for the flowers to be delivered?

    While it may be helpful to have this information, it's not essential. If you have the visitation times, please add it to the 'Special Instructions' section at checkout.

    Searching at Google for Jones Mortuary Inc may help you locate the funeral home's website where you can check the obituary section for your loved one's listing and service times.

    If this information is not available, we'll search for the funeral services times and them to your order.

  • What if my order is too late for the funeral service?

    If delivery of your flowers is not possible, you will be refunded in full.

    Sometimes there's not enough time to deliver your flowers to Jones Mortuary Inc. In this case, we will contact you and ask if you want to send the arrangement to the family's home. If the item selected isn't suitable for home delivery, we'll provide substitution options which may result in a partial refund.

  • How do I place an order to buy flowers?

    You can place your order online anytime or call us at 1-888-610-8262 to place your order with a customer service representative from 9AM to 5pm EST.

    We accept the following credit cards: Visa, Mastercard, American Express & Discover.

  • What happens after I place an order?

    We send you an order confirmation and a text right away.

    If you need help with your order, reply to the email or text, or call us. Our phone number, 1-888-610-8262, is included in your order confirmation messages.

    During checkout, you'll be asked if you'd like a delivery confirmation. If you opt in, we'll notify you via email or text once your flowers have been delivered, based on your preferred method.

    We're a customer focused company and generally read all messages within 5 minutes, respond to urgent matters within 30 minutes, and answer the phones often without a wait time. Our business hours are 9 AM to 5 PM Eastern Time, Monday to Saturday.

  • What is the history of Florist One?

    Since founding in 1999, Florist One has fulfilled more than 1.5 million orders earning the trust of our customers along the way. We have also been the preferred flower provider to over 2,000 funeral homes in the United States which grew out of a family florist business dating back to 1959.

    Our goal is to make it easy for you to deliver flowers to Jones Mortuary Inc and earn your confidence to be your national flower provider for all your future floral moments. Read more about Florist One.

  • Where can I see reviews of Florist One?

    We love showcasing our customer reviews. While browsing our website read reviews throughout or search via Google. As a customer-focused company, we're immensely proud of the positive reviews that we have received.

What Our Customers Are Saying

H. S., November 7, 2024

I was pleased with the customer service. I received an order confirmation and a delivery confirmation. The flowers were delivered on time. Excellent service and I will definitely use them again.

I was pleased with the customer service. I received an order confirmation and a delivery confirmation. The flowers were delivered on time. Excellent service and I will definitely use them again.

H. S., November 16, 2024

The flowers were pretty and delivered on time. Specific instructions were followed correctly. I will use Florist One services again.

The flowers were pretty and delivered on time. Specific instructions were followed correctly. I will use Florist One services again.

James R., October 26, 2024

I was the flower was very pretty.

I was the flower was very pretty.


East Palo Alto Florists Serving Jones Mortuary Inc

Florist One uses the best East Palo Alto florists to deliver flowers to Jones Mortuary Inc! We may use one of the following florists. You can visit their website or call them to place your order directly with them.

A Bed Of Flowers

851 Hamilton Ave
Menlo Park, CA 94025
(650)234-9680

Directions from A Bed Of Flowers to Jones Mortuary Inc (1.9 mi)


Head north toward Willow Rd
308 ft

Turn right onto Willow Rd
Pass by Jack in the Box (on the right)
0.5 mi

Turn left onto Newbridge St
207 ft

Turn right onto Saratoga Ave
0.2 mi

Continue onto E Bayshore Rd
200 ft

Turn right to stay on E Bayshore Rd
0.7 mi

Continue onto Donohoe St
0.2 mi

Turn right
43 ft

Turn right
26 ft

Sharp left
Destination will be on the left
95 ft

Stanford Floral Design

433 Hamilton Ave.
Palo Alto, CA 94301
(800)355-2155

Directions from Stanford Floral Design to Jones Mortuary Inc (1.9 mi)


Head northeast on Hamilton Ave toward Cowper St
0.3 mi

Turn left onto Fulton St
463 ft

Turn right at the 1st cross street onto University Ave
1.3 mi

Turn right onto Donohoe St
479 ft

Turn right
43 ft

Turn right
26 ft

Sharp left
Destination will be on the left
95 ft

INFORMATION ON SENDING SYMPATHY AND FUNERAL FLOWERS