Frequently Asked Questions When Sending Flowers to Our Lady Of The Way Hospital

  • Do you offer same-day delivery to Our Lady Of The Way Hospital?

    Same-day delivery is no longer available for today, our next available delivery is tomorrow, Sunday, December 22.

    You can place an order to plant trees and the family will receive a certificate for the trees planted today.

  • How are my flowers delivered?

    We partner with the best local florists across the country including those nearby Our Lady Of The Way Hospital to ensure your flowers are delivered with care. We select florists based on their history with us, their quality of work (as seen in pictures and reviews) and their communication with us. We continually monitor and make adjustments to uphold exceptional quality.

    If you wish to order through our local florist directly, please contact us and we'll share the name of the florist we would use. Please note, their items available and policies may differ than ours.

  • Will I know when my flowers have been delivered?

    At checkout, you can opt to receive delivery confirmation. If you select yes, we'll send you an email and/or text notification based on your preferred method.

  • Do I need the patient's room number when delivering to Our Lady Of The Way Hospital?

    If you have that information, provide it in the Special Instructions when placing your order.

    Prior to delivery, our local florist calls the hospital to verify the patient is present and can receive the flowers, ensuring they're not in an ICU or an area that doesn't allow flowers.

    While a hospital room number/location isn't always necessary to deliver, some hospitals have strict policies and will not accept the arrangement or release patient information without it.

    Searching at Google for Our Lady Of The Way Hospital may help you find patient information.

  • What if the patient has left Our Lady Of The Way Hospital?

    Before delivery, our local florist contacts the hospital to confirm the patient's status. If the patient has been discharged, we'll reach out to you to ask if you'd like to redirect the flowers to their home or cancel the order for a full refund.

    If the flowers have already been delivered but the patient was discharged before receiving them, we can redeliver to the patient's home at no extra cost to you.

  • Are you the Our Lady Of The Way Hospital gift shop?

    We are not the gift shop associated with the hospital. We provide flower delivery through a trusted local florist near Our Lady Of The Way Hospital.

  • What is your delivery charge?

    Our delivery charge is $19.99 which is added to the price of the flowers.

    We're all about up-front transparency. The total amount, including tax is displayed on the shopping cart right before checkout

  • How do I place an order to buy flowers?

    You can place your order online anytime or call us at 1-888-610-8262 to place your order with a customer service representative from 9AM to 5pm EST.

    We accept the following credit cards: Visa, Mastercard, American Express & Discover.

  • What happens after I place an order?

    We send you an order confirmation and a text right away.

    If you need help with your order, reply to the email or text, or call us. Our phone number, 1-888-610-8262, is included in your order confirmation messages.

    During checkout, you'll be asked if you'd like a delivery confirmation. If you opt in, we'll notify you via email or text once your flowers have been delivered, based on your preferred method.

    We're a customer focused company and generally read all messages within 5 minutes, respond to urgent matters within 30 minutes, and answer the phones often without a wait time. Our business hours are 9 AM to 5 PM Eastern Time, Monday to Saturday.

  • What is the history of Florist One?

    Since founding in 1999, Florist One has fulfilled more than 1.5 million orders earning the trust of our customers along the way. We have also been the preferred flower provider to over 2,000 funeral homes in the United States which grew out of a family florist business dating back to 1959.

    Our goal is to make it easy for you to deliver flowers to Our Lady Of The Way Hospital and earn your confidence to be your national flower provider for all your future floral moments. Read more about Florist One.

  • Where can I see reviews of Florist One?

    We love showcasing our customer reviews. While browsing our website read reviews throughout or search via Google. As a customer-focused company, we're immensely proud of the positive reviews that we have received.

We also deliver to these hospitals near Our Lady Of The Way Hospital

Martin Florists Serving Our Lady Of The Way Hospital

Florist One uses the best Martin florists to deliver flowers to Our Lady Of The Way Hospital! We may use one of the following florists. You can visit their website or call them to place your order directly with them.

Jan's Florist & Gift Shop

3 Chestnut St.
Martin, KY 41649
(606)285-3956

Directions from Jan's Florist & Gift Shop to Our Lady Of The Way Hospital (0.7 mi)


Head northeast on Chestnut St toward Cs-3020
200 ft

Turn right at the 1st cross street onto Cs-3020
240 ft

Turn right onto Clinic Dr
236 ft

Sharp left onto Main St
0.6 mi