University Health Services Flower Delivery

Univ-Mass Infirmary Way
Amherst, MA, 01003
(413) 549-2671

Get Well

New Baby

Balloons

Birthday

Best Sellers

Plants

Love & Romance

Roses

Frequently Asked Questions When Sending Flowers to University Health Services

  • Do you offer same-day delivery to University Health Services?

    Yes, we offer same-day delivery and it's available for orders placed within the next 6 hours 2 minutes

    Same day delivery is available until 1 PM in the recipient's time zone. Please order as soon as possible to give us enough time. We typically require 4 to 5 hours for flower delivery, but we may be able to accommodate quicker delivery to University Health Services.

  • How are my flowers delivered?

    We partner with the best local florists across the country including those nearby University Health Services to ensure your flowers are delivered with care. We select florists based on their history with us, their quality of work (as seen in pictures and reviews) and their communication with us. We continually monitor and make adjustments to uphold exceptional quality.

    If you wish to order through our local florist directly, please contact us and we'll share the name of the florist we would use. Please note, their items available and policies may differ than ours.

  • Will I know when my flowers have been delivered?

    At checkout, you can opt to receive delivery confirmation. If you select yes, we'll send you an email and/or text notification based on your preferred method.

  • Do I need the patient's room number when delivering to University Health Services?

    If you have that information, provide it in the Special Instructions when placing your order.

    Prior to delivery, our local florist calls the hospital to verify the patient is present and can receive the flowers, ensuring they're not in an ICU or an area that doesn't allow flowers.

    While a hospital room number/location isn't always necessary to deliver, some hospitals have strict policies and will not accept the arrangement or release patient information without it.

    Searching at Google for University Health Services may help you find patient information.

  • What if the patient has left University Health Services?

    Before delivery, our local florist contacts the hospital to confirm the patient's status. If the patient has been discharged, we'll reach out to you to ask if you'd like to redirect the flowers to their home or cancel the order for a full refund.

    If the flowers have already been delivered but the patient was discharged before receiving them, we can redeliver to the patient's home at no extra cost to you.

  • Are you the University Health Services gift shop?

    We are not the gift shop associated with the hospital. We provide flower delivery through a trusted local florist near University Health Services.

  • What is your delivery charge?

    Our delivery charge is $19.99 which is added to the price of the flowers.

    We're all about up-front transparency. The total amount, including tax is displayed on the shopping cart right before checkout

  • How do I place an order to buy flowers?

    You can place your order online anytime or call us at 1-888-610-8262 to place your order with a customer service representative from 9AM to 5pm EST.

    We accept the following credit cards: Visa, Mastercard, American Express & Discover.

  • What happens after I place an order?

    We send you an order confirmation and a text right away.

    If you need help with your order, reply to the email or text, or call us. Our phone number, 1-888-610-8262, is included in your order confirmation messages.

    During checkout, you'll be asked if you'd like a delivery confirmation. If you opt in, we'll notify you via email or text once your flowers have been delivered, based on your preferred method.

    We're a customer focused company and generally read all messages within 5 minutes, respond to urgent matters within 30 minutes, and answer the phones often without a wait time. Our business hours are 9 AM to 5 PM Eastern Time, Monday to Saturday.

  • What is the history of Florist One?

    Since founding in 1999, Florist One has fulfilled more than 1.5 million orders earning the trust of our customers along the way. We have also been the preferred flower provider to over 2,000 funeral homes in the United States which grew out of a family florist business dating back to 1959.

    Our goal is to make it easy for you to deliver flowers to University Health Services and earn your confidence to be your national flower provider for all your future floral moments. Read more about Florist One.

  • Where can I see reviews of Florist One?

    We love showcasing our customer reviews. While browsing our website read reviews throughout or search via Google. As a customer-focused company, we're immensely proud of the positive reviews that we have received.

What Our Customers Are Saying

Pam

I was told the flowers were beautiful

I was told the flowers were beautiful

Cathy I.

Excellent selection and ease of ordering. Delivery was on time and prompt notification. I highly recommend your company.

Excellent selection and ease of ordering. Delivery was on time and prompt notification. I highly recommend your company.

Melody G.

Thank you so much.

Thank you so much.


Amherst Florists Serving University Health Services

Florist One uses the best Amherst florists to deliver flowers to University Health Services! We may use one of the following florists. You can visit their website or call them to place your order directly with them.

Knowles Flower Shop

172 N. Pleasant St.
Amherst, MA 01002
(800)375-3805

Directions from Knowles Flower Shop to University Health Services (0.9 mi)


Head north on N Pleasant St toward McClellan St
0.2 mi

Turn left to stay on N Pleasant St
0.3 mi

Turn right to stay on N Pleasant St
397 ft

Turn right onto Thatcher Way
0.2 mi

Turn right onto Infirmary Way
423 ft

Atkins Farm Flower Shop

1150 West St.
Amherst, MA 01002
(800)594-9577

Directions from Atkins Farm Flower Shop to University Health Services (5.5 mi)


Head northwest
289 ft

Turn right toward W Bay Rd
236 ft

Turn right onto W Bay Rd
0.1 mi

At the traffic circle, take the 2nd exit onto MA-116 N
0.1 mi

At the traffic circle, take the 2nd exit onto West St
2.6 mi

Continue onto S Pleasant St
1.6 mi

Turn left onto N Pleasant St
89 ft

Turn right to stay on N Pleasant St
0.2 mi

Turn left to stay on N Pleasant St
0.3 mi

Turn right to stay on N Pleasant St
397 ft

Turn right onto Thatcher Way
0.2 mi

Turn right onto Infirmary Way
423 ft

INFORMATION ON SENDING HOSPITAL AND GET WELL FLOWERS