Frequently Asked Questions When Sending Flowers to Bi-County Community Hospital

  • Do you offer same-day delivery to Bi-County Community Hospital?

    Same-day delivery is no longer available for today, our next available delivery is tomorrow, Friday, December 20.

    You can place an order to plant trees and the family will receive a certificate for the trees planted today.

  • How are my flowers delivered?

    We partner with the best local florists across the country including those nearby Bi-County Community Hospital to ensure your flowers are delivered with care. We select florists based on their history with us, their quality of work (as seen in pictures and reviews) and their communication with us. We continually monitor and make adjustments to uphold exceptional quality.

    If you wish to order through our local florist directly, please contact us and we'll share the name of the florist we would use. Please note, their items available and policies may differ than ours.

  • Will I know when my flowers have been delivered?

    At checkout, you can opt to receive delivery confirmation. If you select yes, we'll send you an email and/or text notification based on your preferred method.

  • Do I need the patient's room number when delivering to Bi-County Community Hospital?

    If you have that information, provide it in the Special Instructions when placing your order.

    Prior to delivery, our local florist calls the hospital to verify the patient is present and can receive the flowers, ensuring they're not in an ICU or an area that doesn't allow flowers.

    While a hospital room number/location isn't always necessary to deliver, some hospitals have strict policies and will not accept the arrangement or release patient information without it.

    Searching at Google for Bi-County Community Hospital may help you find patient information.

  • What if the patient has left Bi-County Community Hospital?

    Before delivery, our local florist contacts the hospital to confirm the patient's status. If the patient has been discharged, we'll reach out to you to ask if you'd like to redirect the flowers to their home or cancel the order for a full refund.

    If the flowers have already been delivered but the patient was discharged before receiving them, we can redeliver to the patient's home at no extra cost to you.

  • Are you the Bi-County Community Hospital gift shop?

    We are not the gift shop associated with the hospital. We provide flower delivery through a trusted local florist near Bi-County Community Hospital.

  • What is your delivery charge?

    Our delivery charge is $19.99 which is added to the price of the flowers.

    We're all about up-front transparency. The total amount, including tax is displayed on the shopping cart right before checkout

  • How do I place an order to buy flowers?

    You can place your order online anytime or call us at 1-888-610-8262 to place your order with a customer service representative from 9AM to 5pm EST.

    We accept the following credit cards: Visa, Mastercard, American Express & Discover.

  • What happens after I place an order?

    We send you an order confirmation and a text right away.

    If you need help with your order, reply to the email or text, or call us. Our phone number, 1-888-610-8262, is included in your order confirmation messages.

    During checkout, you'll be asked if you'd like a delivery confirmation. If you opt in, we'll notify you via email or text once your flowers have been delivered, based on your preferred method.

    We're a customer focused company and generally read all messages within 5 minutes, respond to urgent matters within 30 minutes, and answer the phones often without a wait time. Our business hours are 9 AM to 5 PM Eastern Time, Monday to Saturday.

  • What is the history of Florist One?

    Since founding in 1999, Florist One has fulfilled more than 1.5 million orders earning the trust of our customers along the way. We have also been the preferred flower provider to over 2,000 funeral homes in the United States which grew out of a family florist business dating back to 1959.

    Our goal is to make it easy for you to deliver flowers to Bi-County Community Hospital and earn your confidence to be your national flower provider for all your future floral moments. Read more about Florist One.

  • Where can I see reviews of Florist One?

    We love showcasing our customer reviews. While browsing our website read reviews throughout or search via Google. As a customer-focused company, we're immensely proud of the positive reviews that we have received.


Warren Florists Serving Bi-County Community Hospital

Florist One uses the best Warren florists to deliver flowers to Bi-County Community Hospital! We may use one of the following florists. You can visit their website or call them to place your order directly with them.

Palco's Florist

14671 E. Eleven Mile Rd.
Warren, MI 48093
(586)777-1190

Directions from Palco's Florist to Bi-County Community Hospital (1.6 mi)


Head west on Palco Dr toward E Eleven Mile Rd
423 ft

Turn right onto E Eleven Mile Rd
0.6 mi

Turn left onto Schoenherr Rd
0.9 mi

Turn right
Destination will be on the left
407 ft

Downing's Flowers & Gifts Inc

28717 Hoover Road
Warren, MI 48093
(586)558-8600

Directions from Downing's Flowers & Gifts Inc to Bi-County Community Hospital (2.9 mi)


Head south on Hoover Rd toward Regency Dr
Pass by KFC (on the right in 0.8 mi)
0.9 mi

Turn right onto E Eleven Mile Rd
413 ft

Turn left toward E Eleven Mile Rd
338 ft

Turn left onto E Eleven Mile Rd
1.1 mi

Turn right onto Schoenherr Rd
0.8 mi

Turn right
Destination will be on the left
407 ft