Director's Service Flower Delivery

Yes, we offer same-day delivery and it's available for orders placed within the next 5 hours 3 minutes

Same day delivery is available until 1 PM in the recipient's time zone. Please order as soon as possible to give us enough time. We typically require 4 to 5 hours for flower delivery, but we may be able to accommodate quicker delivery to Director's Service.

We partner with the best local florists across the country including those nearby Director's Service to ensure your flowers are delivered with care. We select florists based on their history with us, their quality of work (as seen in pictures and reviews) and their communication with us. We continually monitor and make adjustments to uphold exceptional quality.

If you wish to order through our local florist directly, please contact us and we'll share the name of the florist we would use. Please note, their items available and policies may differ than ours.

At checkout, you can opt to receive delivery confirmation. If you select yes, we'll send you an email and/or text notification based on your preferred method.

Our delivery charge is $19.99 which is added to the price of the flowers.

We're all about up-front transparency. The total amount, including tax is displayed on the shopping cart right before checkout

While it may be helpful to have this information, it's not essential. If you have the visitation times, please add it to the 'Special Instructions' section at checkout.

Searching at Google for Director's Service may help you locate the funeral home's website where you can check the obituary section for your loved one's listing and service times.

If this information is not available, we'll search for the funeral services times and them to your order.

If delivery of your flowers is not possible, you will be refunded in full.

Sometimes there's not enough time to deliver your flowers to Director's Service. In this case, we will contact you and ask if you want to send the arrangement to the family's home. If the item selected isn't suitable for home delivery, we'll provide substitution options which may result in a partial refund.

You can place your order online anytime or call us at 1-888-610-8262 to place your order with a customer service representative from 9AM to 5pm EST.

We accept the following credit cards: Visa, Mastercard, American Express & Discover.

We send you an order confirmation and a text right away.

If you need help with your order, reply to the email or text, or call us. Our phone number, 1-888-610-8262, is included in your order confirmation messages.

During checkout, you'll be asked if you'd like a delivery confirmation. If you opt in, we'll notify you via email or text once your flowers have been delivered, based on your preferred method.

We're a customer focused company and generally read all messages within 5 minutes, respond to urgent matters within 30 minutes, and answer the phones often without a wait time. Our business hours are 9 AM to 5 PM Eastern Time, Monday to Saturday.

Since founding in 1999, Florist One has fulfilled more than 1.5 million orders earning the trust of our customers along the way. We have also been the preferred flower provider to over 2,000 funeral homes in the United States which grew out of a family florist business dating back to 1959.

Our goal is to make it easy for you to deliver flowers to Director's Service and earn your confidence to be your national flower provider for all your future floral moments. Read more about Florist One.

We love showcasing our customer reviews. While browsing our website read reviews throughout or search via Google. As a customer-focused company, we're immensely proud of the positive reviews that we have received.